Home Knowledge Base FAQ - Make It Yours - All About Customizations Why am I not seeing all the service metrics when I create a category metric?

FAQ - Make It Yours - All About Customizations

FAQ - Make It Yours - All About Customizations

Make It Yours - All About Customizations

Why am I not seeing all the service metrics when I create a category metric?

  • When creating metrics within a category you chose the service you want to pull metrics from 
  • The system will only pull the Main Column metrics of the service and not the lower level Detail Grids