Home Knowledge Base FAQ - General Questions How long is my CallTrackingMetrics call recording available?

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Data Discrepancy

How long is my CallTrackingMetrics call recording available?


The CallTrackingMetrics call recordings in the TapAnalytics UI (user interface) is available for a small window of time, approximately 30 minutes. If you find that the recording will no longer play or if the link no longer works, try reloading the page. This will refresh the access time for the recording.